Refund Policy

Welcome to Liboki, your go-to platform for high-quality ebooks. Your satisfaction is our top priority, and we are committed to providing you with excellent service. Please take a moment to read through our refund policy to ensure a seamless experience with us.

Cancellation of Book Requests: You can cancel your book requests only before the item has been dispatched. To do so, please utilize the ticket option next to each request.

Quality Assurance: We strive to deliver ebooks that match the quality found on the publisher’s website. If a book is received in a distorted or incomplete format from the publisher’s site, we cannot take responsibility for that.

Offline Requests: For offline requests, please specify the quality of the document (scanned, original, or non-original). Costs may vary based on your selection, and if you do not specify, you agree to accept whatever quality Liboki provides.

Non-Original PDFs: Some PDFs available on our site may be non-original and converted from other formats. If you prefer the original PDF version, please notify us prior to dispatch for a refund.

Purchases from External Sites: When you buy books from external sites, our responsibility is limited to acquiring and sending them to you. We are not accountable for the content or quality of books from other sellers.

Availability and Delivery Times: Access to books depends on availability from download databases and bookstores. While we aim for prompt service, some hard-to-find titles may require more time than initially indicated.

User Information: Users are responsible for maintaining their information, and we will retain documents for a duration of 7 days. After this period, Liboki will not be liable for any loss of documents.

Changes to Rules: We reserve the right to amend our site policies without prior notice. It is your responsibility to stay updated by frequently checking our rules and regulations page.

Privacy Commitment: We ensure that user information, including IP addresses and email addresses, remains confidential unless disclosure is mandated by law. For any privacy-related questions, please reach out to us through our support channels.

Thank you for choosing Liboki. Should you have any further questions or concerns, do not hesitate to contact our dedicated support team.